Shipping & Returns Policy
At Luxury Inspired Watches, we are committed to providing a smooth, secure, and reliable shopping experience. If you are not fully satisfied with your purchase, please review our Shipping & Returns Policy below.
Return Eligibility
Returns must be requested within 30 days of receiving your order.
To qualify for a return:
- Items must be unused, unworn, and in their original condition
- All original packaging, boxes, protective materials, tags, and accessories must be included
- Returned items are subject to inspection upon arrival before approval
Non-Returnable Items
The following items are not eligible for return or refund:
- Custom-made or personalised products
- Special-order items sourced upon customer request
- Products not part of our regular inventory
- Consignment or third-party sourced items
- Deposits or advance payments made for special orders
UK Orders
For orders within the United Kingdom:
- Return shipping costs may be covered depending on the reason for the return
- Approved refunds or exchanges will be processed after inspection of the returned item
International Orders
For orders outside the United Kingdom:
- Customers are responsible for return shipping costs, customs duties, and taxes
- We strongly recommend using a tracked and insured shipping service
- We are not responsible for items lost, delayed, or damaged during return transit
Refund Process
Once your returned item has been received and approved:
- Refunds will be issued to the original payment method where possible
- Processing times may vary depending on your bank or payment provider
- You will receive confirmation once your refund has been processed
Deductions & Conditions
Refund amounts may be reduced in the following situations:
- Items show signs of wear, use, or damage
- Original packaging or accessories are missing
- Non-refundable charges apply, including shipping or payment processing fees
Shipping Information
- Orders are processed promptly after payment confirmation
- Delivery times may vary depending on destination and courier service
- Tracking information will be provided where available
Contact Us
If you have any questions regarding shipping, returns, or refunds, please contact us:
Email: info@luxuryinspiredwatches.com
Address: 32 High Street, Thatcham, Berkshire, United Kingdom, RG19 3JD