Shipping & Returns Policy

At Luxury Inspired Watches, we are committed to providing a smooth, secure, and reliable shopping experience. If you are not fully satisfied with your purchase, please review our Shipping & Returns Policy below.

Return Eligibility

Returns must be requested within 30 days of receiving your order.

To qualify for a return:

  • Items must be unused, unworn, and in their original condition
  • All original packaging, boxes, protective materials, tags, and accessories must be included
  • Returned items are subject to inspection upon arrival before approval

Non-Returnable Items

The following items are not eligible for return or refund:

  • Custom-made or personalised products
  • Special-order items sourced upon customer request
  • Products not part of our regular inventory
  • Consignment or third-party sourced items
  • Deposits or advance payments made for special orders

UK Orders

For orders within the United Kingdom:

  • Return shipping costs may be covered depending on the reason for the return
  • Approved refunds or exchanges will be processed after inspection of the returned item

International Orders

For orders outside the United Kingdom:

  • Customers are responsible for return shipping costs, customs duties, and taxes
  • We strongly recommend using a tracked and insured shipping service
  • We are not responsible for items lost, delayed, or damaged during return transit

Refund Process

Once your returned item has been received and approved:

  • Refunds will be issued to the original payment method where possible
  • Processing times may vary depending on your bank or payment provider
  • You will receive confirmation once your refund has been processed

Deductions & Conditions

Refund amounts may be reduced in the following situations:

  • Items show signs of wear, use, or damage
  • Original packaging or accessories are missing
  • Non-refundable charges apply, including shipping or payment processing fees

Shipping Information

  • Orders are processed promptly after payment confirmation
  • Delivery times may vary depending on destination and courier service
  • Tracking information will be provided where available

Contact Us

If you have any questions regarding shipping, returns, or refunds, please contact us:

Email: info@luxuryinspiredwatches.com
Address: 32 High Street, Thatcham, Berkshire, United Kingdom, RG19 3JD